Frequently Asked
Questions

ReSkills FAQ Center, Check these out
and these might solve your problems

About My ReSkills Account

How do I activate my ReSkills Account in ReSkills?

You may activate your Premium ReSkills Account by following this steps:

Step 1: Download ReSkills App on Apple Store or Google Play Store

Step 2: Register your account Fill in all your details as required.

Step 3. Click on agree with the Terms and Conditions.

Step 4. Click on Request OTP and key in the OTP sent to your phone.

Step 5. Verify your email by clicking on the verify email sent to your mailbox.

Step 6. Watch any ReSkills 3 mins Introductory Video.

Step 7. Watch one OnLive happening daily.

Step 8. Enjoy your Free 1 year Premium ReSkills Account.

Can I change my ID password?

Yes, you can change password from Settings page once you have login to ReSkills App.

Below is the step of changing your account password:

Step 1: Log in to your ReSkills Account.
Step 2: Click on the “Human” icon on the top right of the homepage.
Step 3: Choose “Account Settings” then scroll down to “Change Password”.
Step 4: Key in your current password and your new password.
Step 5: Click “Save Changes”

How if I forget my login password?

If you have forgotten your password, you may follow the steps below:

Step 1: Click on ReSkills Login Page.
Step 2: Insert your username registered for ReSkills and click “Send Instructions”. Step 3: You will receive an email on how to reset your password.
Step 4: Follow the steps and you are done.

Can my Profile Picture change?

Yes, you may change your profile picture.

Step 1: Open ReSkills App on your phone.
Step 2: Click on the “Settings” icon on the bottom right of the screen.
Step 3: Click “Account Settings” and the “Camera” icon.
Step 4: Select your image and click “confirm”.

Where do I obtain my referral code?

You may obtain your referral code through this steps.

For web version
Step 1: Log in to your ReSkills Account.
Step 2: Click on the “Human” icon on the top right of the homepage.
Step 3: Choose “Account Settings” then scroll down to “Your Referral Link”.
Step 4: Click “Copy Now” and share it to everyone.

*You may also click on your preferred way of sending by clicking on the icons below the QR code.

For ReSkills App version
Step 1: Open your ReSkills App on your mobile phone.
Step 2: Click on “Settings” on the bottom right of the screen.
Step 3: Tap on “Your Referral Link”.
Step 4: Tap copy or the “share” icon to share your referral link.

 

What are the different kinds of Subscriptions?

1. Active Subscription

– Entitled to attend all the daily OnLive Classes.

2. Premium Subscription 

– Entitled to attend all the daily OnLive classes, recorded version of OnLive, video learning classes & access to all our learning materials.

3. Supreme Subscription 

– Each learner entitle to attend all OnLive classes, recorded version of OnLive, video learning classes & learning materials + RM1500 credit voucher for OnDemand courses (maximum redeem 20% per class)

 

About ReSkills

How do I register for the OnLive Class?

Step 1: Head over to our log in page https://reskills.global/login

Step 2: Log in to your account.

Step 3: Click on OnLive class on the top right corner.

Step 4: Click on the class that you wish to attend.

Step 5: Key in your introducer and click “register now!”

Step 6: You’re all done and enjoy the class!

Where can I get OnLIVE Classes link?

You may obtain the OnLive link by logging in to our ReSkills Website or ReSkills app. Register the OnLive class that you are interested. After you have successfully registered, our system will send you the OnLive Link to your mobile phone.

**Kindly take note by registering with your real contact number so that our system will be able to send you the link to your mobile phone.**

What categories can be found in ReSkills Apps?

There are three main categories that we have in our ReSkills, that is:

a. Business Entrepreneurs Learning
b. Career Enhancement Learning
c. Self Improvement Learning

Where do I get the slides notes from the Class?

You may get the powerpoint slides from our ReSkills App as we will upload it to our app in 1 week time.